Essential recommendations for HP printer troubleshooting


Windows 10 is a considerably sophisticated and better operating system in the present times. Upgrading to Windows 10 can seem like a favourable proposition only if you are not looking closely! You would have to deal with many issues after the upgrade apart from the trouble of coping with a new interface, especially when you have been a regular user of Window 7 or Windows 8.

Some of the notable issues that can trouble you to include incompatibility troubles or bugs. However, you would have to face one of the most worrisome concerns with Windows 10, i.e. printer support. You may have the latest HP printer by your side to take care of your printing needs.

But, that is of no use if you keep facing problems with the HP printer troubleshooting on Windows 10! So, let us find out some of the essential troubleshooting tips for your HP printer on Windows 10. The following discussion can help you deal with different troubles that you can encounter with your HP printer.

Make sure you have the latest Windows 10 updates

The first thing that you should look for if your HP printer is not working on Windows 10 is Windows Updates. So, if an update is being downloaded or installed on your Windows 10 then make sure that it is completed. You get software and drivers in such updates which can help address printer issues. Interruptions in download or installation of updates can result in technical issues for your HP printer.

Therefore, you need to check that all the important drivers have been updated and the latest Windows Updates have been installed on your Windows 10 system. Follow this step simply and ensure that all connected devices such as your HP printer can function effectively with your PC. One of the better ways for HP printer troubleshooting Windows 10, isn’t it?

Fixing the HP printer is offline issue

Sometimes, you may encounter an issue stating your HP printer is offline in Windows 10. This issue can be quite confusing and can require a lot more than just restarting the printer or your system! So, you need to follow certain steps to make sure that your HP printer troubleshooting Windows 10 is effective.

  • Search for “control panel” at the bottom of the Cortana popup, and you would find the “Control Panel” option at the top of the popup.
  • Click on “Control Panel”, and then you would find the windows opening on the screen. In this window, you have to search for “Devices and Printers” and then click on it.
  • In the “Devices and Printers” window, you have to find the icon of the HP printer and then right-click on it. Now, choose “See what’s printing” in the drop-down menu that appears.
  • You would find a driver window for the HP printer, and then you can select the “Printer” option at the topmost left corner of the window. Check whether the “Pause Printing” option is checked in the drop-down menu that appears. If it is checked, then you have to click on it to uncheck it.

In case you want to uncheck the pause on the printing for a specific document then you can click on “Document” in the driver window to get a list of documents that are presented added to the printer queue. Just right click on the document you choose to print and then click on “Pause” on the drop-down menu. Now, you could be able to take a printout without having any issues after HP printer troubleshooting Windows 10.

Restoring the driver of HP printer

You could also opt for restoring the HP printer driver to have HP printer troubleshooting on Windows 10. Here are some steps that can help you restore your HP printer driver easily.

  • First of all, press the “Windows” key and then type “Device Manager” and then click on “Device Manager” when it appears at the top of the search results.
  • Now, locate the “Printers” category in the Device Manager and then double-click on it.
  • Find the name of your HP printer name and then right-click on it. Select “Uninstall” in the drop-down menu that appears.
  • When asked for confirmation, click on the “OK” button.
  • The Printer category would not be seen in the Device Manager after an uninstallation. So now, you have to click on the “Scan for hardware changes” icon on the menu bar.
  • Now, as you will refresh the “Device Manager” by following the previous step, you can see the “Printers” category back on the “Device Manager”.

Print spooling to the rescue

Another proven and tested measure for HP printer troubleshooting on Windows 10 refers to the print spooling service. Here are the steps which you could take for starting the print spooling service.

  • First of all, click on the “Start” icon and then enter “services” in the search bar at the bottom of the menu. When you find “Services” desktop app as the best match, you can click on it.
  • Locate the “Print Spooler” in the “Services” window and then right-click on it. Choose “Properties” in the drop-down menu that appears with the right-click.
  • You can find “Properties” wizard now. Click on the drop-down that you can find with the “Startup type” option and then choose “Automatic” from the four options available and then click on “OK” for confirmation.
  • Finally, you have to select “Service Status” and then on the “Start” button. After waiting for a few seconds, you can find your Printer back in working condition. To complete the implementation of changes, you need to click on “Apply” and then the “OK” buttons.

Drivers can help

The final resort that can be recommended for taking care of your HP printer troubleshooting on Windows 10 is directly related with drivers. You can download HP printer latest drivers directly from HP’s official website. However, you can also manually update your driver with the following simple steps.

  • Select “Device Manager” from the options that come up when you right-click on the “Start” button.
  • Find the “Printers” category in the “Device Manager” window and then right-click on it. Select the option of “Update Driver” from the drop-down menu that appears.
  • Click on the option of “Manually install a driver” in the wizard that appears after that.
  • Now, you could click on the option of “Let me pick from a list of available drivers on my computer”.
  • The last step would involve selection of the latest driver version followed by clicking on “Next”. That’s it. Your updated driver is now installed!

With the steps mentioned above, you could be able to resolve issues with your HP printer on a Windows 10 system without any problem. Just make an effort to follow each step carefully!

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